Once a buyer and seller agree on a deal, the buyer deposits the payment with Dopem. The funds are held securely until the seller delivers the agreed product or service. Once the buyer confirms satisfaction, Dopem releases the payment to the seller.

Dopem is for anyone involved in online transactions — freelancers, service providers, e-commerce businesses, buyers, and sellers who want a secure payment process.

Creating an account is free. However, a small transaction fee is charged per escrow deal. This helps us maintain platform security and cover operational costs.

Click on the Register As Buyer/Register As Seller button on the homepage. Fill in the required details, verify your email address, and you’re good to go.

You can fund your Dopem wallet using bank transfers, cards, or payment gateways integrated into the platform. Go to your dashboard and select “Fund Wallet” to get started.

Yes, once your funds are available in your wallet (outside of an active escrow), you can withdraw them to your bank account.

If either party raises a dispute, Dopem’s Dispute Resolution Team will investigate the transaction details and evidence provided. A fair decision will be made, and funds will be released accordingly.

It depends on the agreement between buyer and seller. Dopem does not rush transactions but ensures timely release upon confirmation or auto-completion if neither party takes action after a set timeframe.

If one party becomes unresponsive, Dopem will follow platform timelines and rules to resolve the transaction. In cases of long silence, auto-completion or refund may apply.

Absolutely. We use advanced encryption and data protection protocols to keep your personal and financial information secure.

You can reach our support team through the Live Chat on the website or send us an email at support@dopemweb.com. We’re available 24/7 to assist you.